You are here: Meet the Team

Walter Miller - Managing Director

A seasoned entrepreneur with a passion for driving business improvement via information technology, Walter successfully grew Blackbaud Europe Ltd to be the market leader in CRM and fundraising software for non profits. With a degree in Physics and a MBA from the University of Glasgow, Walter brings a rigorous scientific approach to creating new services "Plan", "Do", "Measure" "Improve" is a constant refrain at 360CRM. An enthusiastic but sadly talentless golfer and curler.

Pauline Woodrow - Business Development Director

Pauline has established a track record as a truly consultative sales person. With a deep understanding of the NHS, its culture and operating methods, Pauline’s clients appreciate her thoughtful advice and determination to generate the best possible results for their organisation. With a degree in IT from The University of The West of Scotland and her significant experience for the IT industry, Pauline is able to create innovate solutions  and guide her clients easily through the many technical and organisational challenges to implementation.

Susan Siegel - Operations Manager

Susan has over 30 years’ experience as a Senior Project, Operations and Implementation Leader. She was a First Vice President of HSBC Bank for 20 years, Implementation Leader at Life Technologies and Senior Project Manager at Eaton Corporation. Susan provides the Operational support to 360CRM She has a PhD in Organisational Management from the SUNY at Buffalo, USA ,is a certified Change Manager and trained in Six Sigma.

David Brazier - IT Director

David has been  at the leading edge of information systems design and delivery in the NHS for over fifteen years. With a degree in Maths from Oxford University and an MSc in Advanced IT from Imperial College London, David ensures 360CRM's infrastructure and applications are robust, scalable and as easy to use as possible.